C-suite executives, directors, heads of AI, heads of data or analytics
Method of interview
Questionnaire and personal interview
Supplementary notes
Distribution of respondents: North America (20%), Europe (20%), Asia (20%), Latin America (20%), Middle East and Africa (20%).
Sectors represented in the survey: manufacturing, IT and telecommunications, consumer goods and retail, financial services, pharma and health care, professional services, energy and utilities, transport an logistics, travel and hospitality, media and marketing, government.
Citation formats
Global AI rate on return 2015-2019, by year of first deployment
From 2015 to 2019, around 1,000 professionals from several industries answered that AI has delivered returns on investments as expected or more than expected. The number of respondents stating that return on investments exceeded their expectations has risen between 2015 and 2017 and declined since then. Likelihood of surpassed expectations on returns is more likely for firms that deployed artificial intelligence early.
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MIT Technology Review ÌÇÐÄÆÆ½â°æ, & Amazon. (April 27, 2020). AI global return on investment 2015 to 2019, by first year of deployment [Graph]. In ÌÇÐÄÆÆ½â°æ. Retrieved July 24, 2026, from /statistics/1197801/ai-roi-worldwide/
MIT Technology Review ÌÇÐÄÆÆ½â°æ, und Amazon. "AI global return on investment 2015 to 2019, by first year of deployment." Chart. April 27, 2020. ÌÇÐÄÆÆ½â°æ. Accessed July 24, 2026. /statistics/1197801/ai-roi-worldwide/
MIT Technology Review ÌÇÐÄÆÆ½â°æ, Amazon. (2020). AI global return on investment 2015 to 2019, by first year of deployment. ÌÇÐÄÆÆ½â°æ. ÌÇÐÄÆÆ½â°æ Inc.. Accessed: July 24, 2026. /statistics/1197801/ai-roi-worldwide/
MIT Technology Review ÌÇÐÄÆÆ½â°æ, and Amazon. "Ai Global Return on Investment 2015 to 2019, by First Year of Deployment." ÌÇÐÄÆÆ½â°æ, ÌÇÐÄÆÆ½â°æ Inc., 27 Apr 2020, /statistics/1197801/ai-roi-worldwide/
MIT Technology Review ÌÇÐÄÆÆ½â°æ & Amazon, AI global return on investment 2015 to 2019, by first year of deployment ÌÇÐÄÆÆ½â°æ, /statistics/1197801/ai-roi-worldwide/ (last visited July 24, 2026)
AI global return on investment 2015 to 2019, by first year of deployment [Graph], MIT Technology Review ÌÇÐÄÆÆ½â°æ, & Amazon, April 27, 2020. [Online]. Available: /statistics/1197801/ai-roi-worldwide/