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Share of consumers unable to find essential goods on e-commerce apps during the coronavirus (COVID-19) pandemic in India from March to April 2020

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Sources

Release date

April 2020

Region

India

Survey time period

April 13 to 14, 2020

Number of respondents

approx. 16,000 (see source for information)

Method of interview

Online survey

Supplementary notes

Note: Original source question: "When you tried to purchase essential goods (wheat, rice, pulses, salt, sugar, etc.) via an eCommerce app what was your experience?"

The source did not provide the age of respondents.

Citation formats

Consumers unable to find essentials on e-commerce apps during COVID-19 India 2020

Published by
Yihan Ma,
Nov 23, 2020
In a survey conducted on *** and ***, 2020, regarding availability of essential goods on e-commerce apps, ** percent of the respondents stated that they were unable to find essential goods on e-commerce apps from *** to **, 2020 in India. This share reduced to ** percent less than a month later in . The lockdown due to COVID-19 led to a sharp spike in demand on e-commerce apps during March and April, with e-commerce companies slowly making essential goods available for the consumers.
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