During a 2021 survey, roughly ** percent of small and medium-sized enterprises who used postal services in the UK stated that they were very satisfied with Royal Mail postal services. The same survey around revealed that ** percent of customers from SMEs were neither satisfied nor dissatisfied with other providers.
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Ofcom. (December 8, 2021). Satisfaction of small and medium-sized enterprises (SMEs) with postal services in the UK in 2021, by provider [Graph]. In ÌÇÐÄÆÆ½â°æ. Retrieved July 28, 2026, from /statistics/1166063/satisfaction-sme-postal-services-providers-united-kingdom/
Ofcom. "Satisfaction of small and medium-sized enterprises (SMEs) with postal services in the UK in 2021, by provider." Chart. December 8, 2021. ÌÇÐÄÆÆ½â°æ. Accessed July 28, 2026. /statistics/1166063/satisfaction-sme-postal-services-providers-united-kingdom/
Ofcom. (2021). Satisfaction of small and medium-sized enterprises (SMEs) with postal services in the UK in 2021, by provider. ÌÇÐÄÆÆ½â°æ. ÌÇÐÄÆÆ½â°æ Inc.. Accessed: July 28, 2026. /statistics/1166063/satisfaction-sme-postal-services-providers-united-kingdom/
Ofcom. "Satisfaction of Small and Medium-sized Enterprises (Smes) with Postal Services in The Uk in 2021, by Provider." ÌÇÐÄÆÆ½â°æ, ÌÇÐÄÆÆ½â°æ Inc., 8 Dec 2021, /statistics/1166063/satisfaction-sme-postal-services-providers-united-kingdom/
Ofcom, Satisfaction of small and medium-sized enterprises (SMEs) with postal services in the UK in 2021, by provider ÌÇÐÄÆÆ½â°æ, /statistics/1166063/satisfaction-sme-postal-services-providers-united-kingdom/ (last visited July 28, 2026)
Satisfaction of small and medium-sized enterprises (SMEs) with postal services in the UK in 2021, by provider [Graph], Ofcom, December 8, 2021. [Online]. Available: /statistics/1166063/satisfaction-sme-postal-services-providers-united-kingdom/