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Over the course of the 2024 financial year, Australian flag carrier Qantas carried a total of **** million passengers. This represents a significant increase from the past financial years and can be attributed in part to the recovery from the 2019/2020 coronavirus outbreak.

Capacity, nearest competitor, and total revenues

In the same year, the airline had billion seat kilometers available in total and the company has also witnessed a substantial year-on-year decrease here. Meanwhile in 2019, ²Ï²¹²Ô³Ù²¹²õ’ largest competitor, Virgin Australia, carried **** million passengers and had **** billion seat kilometers available. For Virgin Australia, this represents steady year on year growth in both areas. In the same financial year, Qantas recognized total revenue of **** billion Australian dollars, displaying a noticeable year on year decrease. Virgin Australia enjoyed total revenue of **** billion Australian dollars in the 2019 financial year.

Consumer satisfaction

²Ï²¹²Ô³Ù²¹²õ’ domestic customers are among the most satisfied. In a 2019 survey, ** percent said they were happy with the airline, compared to ** percent of Virgin Australia customers. In the same survey, both airlines enjoyed similarly good scores from their international customers; ** percent of Qantas passengers and ** percent of Virgin Australia’s customers said they were satisfied with the airlines. For comparison, ** percent of Singapore Airlines said they were happy with the company’s international product.