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Australia’s second largest full-service international airline, Virgin Australia, recognized total revenue and income of **** billion Australian dollars in the 2019 financial year. This represents an increase from the previous financial year and continues a year on year growth trend over the last five years.

Passengers and competition  

  Virgin Australia carried a total of **** million passengers in 2019 over **** billion seat kilometers during 2019, recognizing year on year growth in both areas. By comparison, the company’s nearest rival, national flag carrier Qantas, carried 55 million passengers over billion available seat kilometers in the same year. The company also saw continued revenue growth in 2019, recognizing a total revenue of billion Australian dollars; the only blip in this growth was a small drop in the 2017 financial year.

Customer satisfaction  

  Both domestic and international customers of Virgin Australia and Qantas are generally satisfied with the airlines. A 2019 survey revealed that ** percent of Virgin Australia’s international customers and ** percent of Qantas’s international customers were satisfied, as well as ** percent of Virgin Australia’s domestic customers. By comparison, ** percent of Qantas’s domestic passengers were satisfied with the company.