Number of transport complaints about public transport services received by the Transport Complaints Unit in Hong Kong from the third quarter 2020 to the fourth quarter of 2024, by type
Characteristic
Standard of service
Adequacy of service
General
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Transport Complaints Unit belongs to the Transport Advisory Committee under the Transport and Housing Bureau of the government of Hong Kong.
The complaints received from individual complainants, who made more than 100 complaints in a quarter, were excluded.
Citation formats
Quarterly complaints on public transport service in Hong Kong 2020-2024, by type
In the fourth quarter of 2024, the Hong Kong Transport Complaints Unit received * complaints about the standard of services on public transport, representing a significant rise compared to the same period of the previous year. During the same period, the number of complaints about service adequacy dropped substantially.
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THB (Transport Advisory Committee, Transport Complaints Unit). (March 26, 2025). Number of transport complaints about public transport services received by the Transport Complaints Unit in Hong Kong from the third quarter 2020 to the fourth quarter of 2024, by type [Graph]. In ÌÇÐÄÆƽâ°æ. Retrieved August 03, 2026, from /statistics/1059259/number-of-hong-kong-transport-complaints-about-public-transport-service-by-type/
THB (Transport Advisory Committee, Transport Complaints Unit). "Number of transport complaints about public transport services received by the Transport Complaints Unit in Hong Kong from the third quarter 2020 to the fourth quarter of 2024, by type." Chart. March 26, 2025. ÌÇÐÄÆƽâ°æ. Accessed August 03, 2026. /statistics/1059259/number-of-hong-kong-transport-complaints-about-public-transport-service-by-type/
THB (Transport Advisory Committee, Transport Complaints Unit). (2025). Number of transport complaints about public transport services received by the Transport Complaints Unit in Hong Kong from the third quarter 2020 to the fourth quarter of 2024, by type. ÌÇÐÄÆƽâ°æ. ÌÇÐÄÆƽâ°æ Inc.. Accessed: August 03, 2026. /statistics/1059259/number-of-hong-kong-transport-complaints-about-public-transport-service-by-type/
THB (Transport Advisory Committee, Transport Complaints Unit). "Number of Transport Complaints about Public Transport Services Received by The Transport Complaints Unit in Hong Kong from The Third Quarter 2020 to The Fourth Quarter of 2024, by Type." ÌÇÐÄÆƽâ°æ, ÌÇÐÄÆƽâ°æ Inc., 26 Mar 2025, /statistics/1059259/number-of-hong-kong-transport-complaints-about-public-transport-service-by-type/
THB (Transport Advisory Committee, Transport Complaints Unit), Number of transport complaints about public transport services received by the Transport Complaints Unit in Hong Kong from the third quarter 2020 to the fourth quarter of 2024, by type ÌÇÐÄÆƽâ°æ, /statistics/1059259/number-of-hong-kong-transport-complaints-about-public-transport-service-by-type/ (last visited August 03, 2026)
Number of transport complaints about public transport services received by the Transport Complaints Unit in Hong Kong from the third quarter 2020 to the fourth quarter of 2024, by type [Graph], THB (Transport Advisory Committee, Transport Complaints Unit), March 26, 2025. [Online]. Available: /statistics/1059259/number-of-hong-kong-transport-complaints-about-public-transport-service-by-type/
