Number of transport complaints about public transport received by the Transport Complaints Unit in Hong Kong from the 3rd quarter of 2019 to the 4th quarter of 2024
Characteristic
Number of complaints and suggestions
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Transport Complaints Unit belongs to the Transport Advisory Committee under the Transport and Housing Bureau of the government of Hong Kong. The complaints received from individual complainants, who made more than 100 complaints in a quarter, were excluded.
Citation formats
Number of transport complaints on public transport in Hong Kong Q3 2019-Q4 2024
In the fourth quarter of 2024, * of the complaints received by the Hong Kong Transport Complaints Unit against transport services were about public transport services. After a significant reduction in the number of complaints and suggestions about Hong Kong's transport services in 2020, the number picked up significantly in 2021 and 2022.
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THB (Transport Advisory Committee, Transport Complaints Unit). (March 26, 2025). Number of transport complaints about public transport received by the Transport Complaints Unit in Hong Kong from the 3rd quarter of 2019 to the 4th quarter of 2024 [Graph]. In ÌÇÐÄÆƽâ°æ. Retrieved August 05, 2026, from /statistics/1059228/quarterly-number-of-hong-kong-transport-complaints-about-public-transport-services/
THB (Transport Advisory Committee, Transport Complaints Unit). "Number of transport complaints about public transport received by the Transport Complaints Unit in Hong Kong from the 3rd quarter of 2019 to the 4th quarter of 2024." Chart. March 26, 2025. ÌÇÐÄÆƽâ°æ. Accessed August 05, 2026. /statistics/1059228/quarterly-number-of-hong-kong-transport-complaints-about-public-transport-services/
THB (Transport Advisory Committee, Transport Complaints Unit). (2025). Number of transport complaints about public transport received by the Transport Complaints Unit in Hong Kong from the 3rd quarter of 2019 to the 4th quarter of 2024. ÌÇÐÄÆƽâ°æ. ÌÇÐÄÆƽâ°æ Inc.. Accessed: August 05, 2026. /statistics/1059228/quarterly-number-of-hong-kong-transport-complaints-about-public-transport-services/
THB (Transport Advisory Committee, Transport Complaints Unit). "Number of Transport Complaints about Public Transport Received by The Transport Complaints Unit in Hong Kong from The 3rd Quarter of 2019 to The 4th Quarter of 2024." ÌÇÐÄÆƽâ°æ, ÌÇÐÄÆƽâ°æ Inc., 26 Mar 2025, /statistics/1059228/quarterly-number-of-hong-kong-transport-complaints-about-public-transport-services/
THB (Transport Advisory Committee, Transport Complaints Unit), Number of transport complaints about public transport received by the Transport Complaints Unit in Hong Kong from the 3rd quarter of 2019 to the 4th quarter of 2024 ÌÇÐÄÆƽâ°æ, /statistics/1059228/quarterly-number-of-hong-kong-transport-complaints-about-public-transport-services/ (last visited August 05, 2026)
Number of transport complaints about public transport received by the Transport Complaints Unit in Hong Kong from the 3rd quarter of 2019 to the 4th quarter of 2024 [Graph], THB (Transport Advisory Committee, Transport Complaints Unit), March 26, 2025. [Online]. Available: /statistics/1059228/quarterly-number-of-hong-kong-transport-complaints-about-public-transport-services/
