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Number of written customer complaints received by postal service provider An Post from FY 2014 to FY 2021

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Source

Release date

June 2022

Region

Ireland

Survey time period

FY 2014 to FY 2021

Special properties

fiscal year ends December 31.

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Number of written customer complaints received by An Post 2014-2021

Published by ÌÇÐÄÆƽâ°æ Research Department, Jun 22, 2022
In 2021, An Post received * written complaints, an increase of percent increase compared to the previous year. The significant increase in customer complaints in the past two years was partly due to the impact of Brexit, changes in customer behaviour during the COVID-19 lockdown, and changes in custom rules.
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