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Romania's postal and delivery service market is dominated by Poșta Română. The source did not provide data for Poșta Română in 2024; however, in 2023, it had a revenue of million Romanian lei and net profits worth 17 million Romanian lei.. This state-owned company outperformed private competitors like Fan Courier Express, which recorded almost *** billion euros in revenue. The industry's landscape is evolving rapidly, with forecasts suggesting a significant increase in parcel deliveries for 2024.

E-commerce drives green growth

The Romanian courier, express, and parcel (CEP) market was expected to handle *** million parcels in 2024, indicating substantial growth in the sector. This expansion is likely driven by the increasing popularity of e-commerce, with ** percent of regular Romanian online shoppers expressing a preference for retailers offering environmentally friendly delivery options. Consumers are particularly interested in low-emission vehicles and consolidated deliveries, showcasing a growing awareness of sustainability in the industry.

E-Shoppers: Satisfied but facing return challenges

Despite the competitive nature of the market, Romanian e-shoppers report high levels of satisfaction with delivery services. In 2023, ** percent of regular online shoppers found their deliveries effortless and easy, surpassing the European average of ** percent. However, the industry faces challenges, including a more difficult return process recently. The market's competitive landscape is further highlighted by the varying financial performances of key players, with Fan Courier Express leading in net profit at ** million Romanian lei in 2023, while Cargus reported a significant net loss.