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Primary reasons for digital transformations in organizations worldwide as of 2020

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Source

Release date

November 2020

Region

Worldwide

Survey time period

February 2020

Supplementary notes

This question was phrased by the source as follows: "What is the primary reason for your organization providing digital products, services, and/or experiences?"

Numbers do not add up to 100 percent due to rounding.

Citation formats

Reasons for digital transformation in organizations 2020

Published by
Christy Tila,
Nov 5, 2020

The graph shows the primary reasons for digital transformation in organizations worldwide as of 2020. During the survey period, customer demand was the main driver of digital transformation (DX) for an organization, according to ** percent of respondents. Other popular drivers of DX was keeping up with the competition.

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