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Topics of the survey

• Travel behavior
• Travel bookings
• Customer journey
• Covid-19 impact
• Sustainable travel
• Flights & airports
• Airlines
• Trains and railway stations
• Cruises
• Travel insurance
• Worries & considerations
• Characteristics & demographics

• Method: Online survey
• Survey name: Travel & Tourism: Germany in Germany
• Region: Germany
• Number of respondents: 2149
• Age of respondents: 18 years old and older
• Type of respondents: residential online population who have traveled in the past 2 years or plan to travel in the next 12 months
• Survey time period: February 16, 2022 to February 21, 2022

• Gender
• Age (basic)
• Annual household income (in €) - Germany

Travel behavior

• Which of the following statements regarding traveling apply to you? (multiple)
• When traveling in the future, which of the following would you be interested in? (multiple)
• Have you been on a trip (spent at least one night away from home) in the past 2 years or do you plan to take a trip in the next 12 months? Please also include business trips. (single)
• With whom do you usually (i.e. before COVID-19 pandemic) travel? (multiple)
• In which months do you usually travel? (multiple)
• How many trip(s) have you gone on in the past 2 years? Please also include short trips (e.g., weekend trips) and business trips. (single)
• How many trip(s) have you gone on in the past 2 years? Please also include short trips (e.g., weekend trips) and business trips. (single)
• How many trip(s) have you gone on in the past 2 years? Please also include short trips (e.g., weekend trips) and business trips. (single)
• What was the purpose of your trips in the past 2 years? (multiple)
• Thinking of all the trips that you have taken in the past 2 years: What length of trip(s) did you go on in the past 2 years? (multiple)
• What kinds of trips have you been on in the past 2 years? (multiple)
• Which means of transport have you used to get to your travel destination in the past 2 years? (multiple)
• With whom did you travel in the past 2 years? (multiple)
• Which of the following kinds of trips would you consider for your trips in the next 12 months? (multiple)
• Recode based on number of planned international and domestic trips (next 12 months). (single)
• How many international trips have you planned in the next 12 months? Please also include short trips (e.g., weekend trips). (single)
• How many domestic trips have you planned in the next 12 months? Please also include short trips (e.g., weekend trips). (single)
• What will be the purpose of the trip(s) that you are planning in the next 12 months? (multiple)
• What are your reasons for not traveling in the next 12 months? (multiple)
• What length of trip(s) will you go on in the next 12 months? (multiple)
• With whom will you travel in the next 12 months? (multiple)
• Which of the following statements about travel do you agree with? (multiple)
• Which aspects are important to you when you choose your travel destinations? (multiple)
• In general, what are the reasons you go on domestic vacations? (multiple)
• What other reasons made you decide to travel domestically in the past 2 years or the next 12 months? (multiple)
• In general, what are the reasons you go on vacation internationally? (multiple)
• What other reasons made you decide to travel internationally in the past 2 years or the next 12 months? (multiple)
• Which of the following statements about business travel do you agree with? (multiple)
• How many business trips have you taken in the past 2 years? Please only include trips where there was an overnight (or longer) stay. (single)
• What was the purpose of your business trip(s) in the past 2 years? Please only include trips where there was an overnight (or longer) stay. (multiple)
• How many business trips do you expect to make over the next 12 months? Please only include trips where there will be an overnight (or longer) stay. (single)
• What will be the purpose of your business trip(s) in the next 12 months? Please only include trips where there will be an overnight (or longer) stay. (multiple)
• Which travel destinations have you visited in the past 2 years? (multiple)
• Which of these countries in Africa have you visited in the past 2 years? (multiple)
• Which of these countries in Asia have you visited in the past 2 years? (multiple)
• Which of these countries in Australia and Oceania have you visited in the past 2 years? (multiple)
• Which of these countries in Europe have you visited in the past 2 years? (multiple)
• Which of these countries in Central and/or South America have you visited in the past 2 years? (multiple)
• Which of these countries in North America have you visited in the past 2 years? (multiple)
• Which states within your own country have you visited in the past 2 years? (multiple)
• Which of the following destinations do you plan to visit in the next 12 months? (multiple)
• Which of these countries in Africa do you plan to visit in the next 12 months? (multiple)
• Which of these countries in Asia do you plan to visit in the next 12 months? (multiple)
• Which of these countries in Australia and Oceania do you plan to visit in the next 12 months? (multiple)
• Which of these countries in Europe do you plan to visit in the next 12 months? (multiple)
• Which of these countries in Central and/or South America do you plan to visit in the next 12 months? (multiple)
• Which of these countries in North America do you plan to visit in the next 12 months? (multiple)
• Which states within your own country do you plan to visit in the next 12 months? (multiple)
• How much are you approximately budgeting for you and, where applicable, your family for vacations in the next 12 months? (single)
• What are you willing to pay or pay a premium for on trips? (multiple)
• Which sporting activities do you at least occasionally engage in on vacation? (multiple)
• Which activities do you at least occasionally engage in on vacation? (multiple)

• How do you book your trips? (multiple)
• How have you booked your travel / trips / vacations in the past 2 years? (multiple)
• How do you plan to book your travel / trips / vacations in the next 12 months? (multiple)
• How do you prefer booking your travel / trips / vacations? (single)
• How many times in the past 2 years have you been to a travel agency for information regarding a vacation trip? (single)
• How many times in the past 2 years have you booked a vacation trip with a travel agency? (single)
• Why do you go to a travel agency to plan/book your trip?  (multiple)
• What are the reasons you choose to book your vacation or trips online?  (multiple)
• Which tour operators (online or offline) do you know, even if only by name? (multiple)
• With which tour operators (online or offline) have you made bookings in the past 2 years? (Include all types of booking, flights, accommodation, package etc.) (multiple)
• Which tour operators (online or offline) do you plan to use in the next 12 months? (Include all types of booking, flights, accommodation, package etc.) (multiple)
• According to which criteria do you choose a tour operator? (multiple)
• Which kinds of accommodation have you booked in the past 2 years? (multiple)
• Which kinds of accommodation are you planning to book for your trip(s) in the next 12 months? (multiple)
• Which of the following aspects are important to you when choosing accommodations? (multiple)
• When you use an online booking site for accommodation, what aspects are important to you? (multiple)
• Which of the following online accommodation booking sites do you know, even if only by name? (multiple)
• Which of the following online accommodation booking sites have you used for accommodation bookings in the past 2 years? (multiple)
• Which of the following online accommodation booking sites have you used for accommodation bookings for your trips in the next 12 months? (multiple)
• Which of the following statements about smartphones and travel do you agree with? (multiple)
• What do you use your smartphone for on trips? (multiple)
• Which of the following have you booked in the past 2 years? (multiple)

• Where do you find inspiration for travel destinations? (multiple)
• Where do you collect specific information for your vacation planning? (multiple)
• On average, in the past 2 years, when did you book your flight(s) when going on a trip(s)? (single)
• Where do you book additional travel services such as guided tours, cultural offers, or wellness treatments? (multiple)
• On average, when did you book the accommodation for your domestic vacation or trip in the past 2 years? (single)
• On average, in the past 2 years, when did you decide on the destination of your domestic trip? (single)
• On average, in the past 2 years, when did you decide on how you will get to your domestic destination? (e.g., by car, train, plane) (single)
• On average, when did you book the accommodation for your vacation or trip abroad in the past 2 years? (single)
• On average, in the past 2 years, when did you decide on the destination of your trip abroad? (single)
• On average, in the past 2 years, when did you decide on how you will get to your travel destination abroad? (e.g., by car, train, plane) (single)

• How much has the threat of COVID-19 impacted your behavior towards travel? (single)
• What exactly about your behavior has changed due to COVID-19 when traveling? (multiple)
• In your opinion, what are the worst aspects of traveling during COVID-19? (multiple)
• Compared to before the pandemic, how has COVID-19 affected your travel or vacation plans? I have ... (multiple)
• Did you change plans from an international trip to a domestic one directly because of COVID-19? (single)
• While we are in the COVID-19 pandemic, what measures would make you feel safe traveling? (multiple)
• Thinking about the future, do you think the pandemic has permanently changed the way you will travel compared to before? (single)
• In the future, do you think you will spend more or less time traveling / on trips / on vacations compared to before the pandemic? (single)
• In the future, do you think you will spend more or less money on traveling / trips / vacations compared to before the pandemic? (single)
• In regard to COVID-19 travel, what should travel suppliers and policy makers do better? (multiple)

• Which of these statements about sustainability and travel do you agree with? (multiple)
• Which of the following aspects of a sustainable travel are important to you? (multiple)
• Has the threat of climate change had an impact on your behavior when traveling? (single)
• What exactly about your behavior has changed because of the threat of climate change? (multiple)
• Have you changed plans from going on an international trip to a domestic one primarily for sustainable / environmental reasons? (single)
• In regard to sustainable travel, what should travel suppliers and policy makers do better? (multiple)
• Which providers of sustainable travel do you know at least by name? (multiple)
• How likely is it that you will book your trips with a provider of sustainable travel in the future? (single)
• Are you willing to pay extra for a sustainable travel provider? (single)
• Have you paid extra for sustainable travel in the past 2 years (e.g. carbon neutral surcharge)? (single)

• Which of these statements about flying do you agree with? (multiple)
• How many times in the past 2 years have you traveled by plane for private reasons? Please count outward and return journey as one flight. (single)
• How many times in the past 2 years have you traveled by plane for business purposes? Please count outward and return journey as one flight. (single)
• How many of your flights in the past 2 years have been long-distance flights, i.e., longer than 6 hours? Please count outward and return journeys as one flight. (single)
• Do you plan to fly in the next 12 months? (single)
• How many times in the next 12 months are you planning to travel by plane for private reasons? Please count outward and return journey as one flight. (single)
• How many times in the next 12 months are you planning to travel by plane for business purposes? Please count outward and return journey as one flight. (single)
• How many of your flights in the next 12 months will be long-distance flights, i.e., longer than 6 hours? Please count outward and return journeys as one flight. (single)
• Have you bought any goods aboard a flight in the past 2 years? (single)
• What have you bought aboard a flight over the past 2 years? (multiple)
• From which airport have you departed in the past 2 years? (multiple)
• How often have you bought goods in a duty-free shop over the past 2 years? (single)
• What goods have you bought in duty-free shops over the past 2 years? (multiple)

• Which of the following airlines have you flown with in the past 2 years? (multiple)
• Which of the following airlines do you perceive as having a positive image? (multiple)
• On which additional services have you spent money on a flight in the past 2 years? (multiple)

• Which of the following statements about trains and railway stations do you agree with? (multiple)
• Why have you been at a train station in the past 2 years? Please do not take into account subway stations. (multiple)
• Excluding vacation or commuting purposes, on how many of your visits did you take the train? (single)
• What do you find particularly important in a train station? (multiple)
• What do you find particularly important on a train? (multiple)
• Please think about the vacation or business trips you have been on in the past 2 years. For how many journeys did you take the train (e.g., for at least part of the journey there and/or back)? (single)
• Please think about the vacation or business trips you have been on in the past 2 years. For how many journeys did you take the long-distance train (e.g., for at least part of the journey there and/or back)? (single)
• Please think about the vacation or business trips you have been on in the past 2 years. For how many journeys did you take the short-distance train (e.g., for at least part of the journey there and/or back)? (single)
• What have you bought at train stations in the past 2 years? (multiple)

• Which statements about cruises do you agree with? (multiple)
• Which type of cruise do you find particularly interesting? (multiple)
• Which cruise destinations do you find particularly interesting? (multiple)
• Have you gone on a cruise in the past 2 years? (single)
• Which type of cruise have you been on in the past 2 years? (multiple)
• Are you planning to go on a cruise in the next 12 months? (single)
• Which of the following cruise operators do you know, even if only by name? (multiple)
• Which of the following cruise operators have you used in the past 2 years? (multiple)
• Which of the following cruise operators would be an option for you in next 12 months? (multiple)

• Which travel insurances do you consider useful? (multiple)
• Where do you usually find information about travel insurances? (multiple)
• Do you usually take out the following travel insurances? (single) / Cancellation insurance
• Do you usually take out the following travel insurances? (single) / Travel health insurance
• Do you usually take out the following travel insurances? (single) / Travel liability insurance
• Do you usually take out the following travel insurances? (single) / Repatriation insurance
• Do you usually take out the following travel insurances? (single) / Trip interruption insurance
• Do you usually take out the following travel insurances? (single) / Baggage insurance
• For which of the following vacation trips have you taken out additional travel insurances in the past 2 years? (multiple)
• Which travel insurance providers do you know, even if only by name? (multiple)
• Which providers have you taken out a travel insurance from in the past 2 years? (multiple)

• Which worries do you have about going on a trip? (multiple)
• Has the threat of terrorist attacks had an impact on your behavior when traveling in the past 2 years? (single)
• What exactly about your behavior has changed because of the threat of terrorist attacks? (multiple)
• How much does the current refugee situation in Europe affect your vacation plans? (single)

• What is your gender? (single)
• How old are you? (single)
• How old are you? (single)
• How old are you? (single)
• How old are you? (single)
• What is your marital status? (single)
• Do you consider yourself part of the LGBTQ+ community? (single)
• What is your gender identity? (single)
• Which of the following best describes you? (single)
• Which of the following best describes you? (single)
• Where do you currently live? (single)
• Recode based on Region (detailed) (single)
• Recode based on Education (single)
• What is the highest level of education you have completed? (single)
• Which of the following categories best describes your current employment status? (single)
• Recode based on Employment status (single)
• Where do you currently work from on a regular basis? (multiple)
• If you add up everything: About how high is the annual gross income that your total household disposes of, before tax and contributions? (single)
• Recode based on Annual household income (detailed) (single)
• How would you evaluate your personal economic situation? (single)
• How big is the town you live in? (single)
• Recode based on Community size (detailed) (single)
• In what type of community do you live? (single)
• What is your current living situation (main residence)? (single)
• How many people – including yourself and all children – permanently live in your household? (single)
• How many children and teenagers below 14 years of age permanently live in your household, no matter if they are your natural children or not? (single)
• Typology based on Household size and Children under 14 years of age in household (single)
• Who do you currently live with? (multiple)
• Recode based on Household constellation (single)
• Recode based on Household constellation (single)
• What topics are you interested personally in? Please think of topics that you read about or watch / listen to. (multiple)
• What are your personal hobbies and activities? (multiple)
• Out of the following list, which are the 3 most important aspects to you in life? Please choose exactly 3. (multiple)