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Digitalization of the hospitality industry worldwide

Statistics report on the digitalization of the hospitality industry worldwide

This report presents a range of statistics and facts on digitalization of the hospitality industry worldwide. It includes information on reasons for digitalization, customer opinions, cloud computing, and more.

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Table of contents

Overview

5
  • Premium Statistic Global market size of the hospitality industry 2023-2029
  • Premium Statistic Key business priorities of travel and hospitality companies worldwide 2020
  • Premium Statistic Key areas of digital strategy for travel/hospitality companies worldwide 2020
  • Premium Statistic Travel/hospitality company confidence in meeting digital objectives worldwide 2020
  • Premium Statistic Share of travel/hospitality companies incorporating digitalization worldwide 2020

Customer experience

6
  • Premium Statistic Key reasons for hoteliers to use technology worldwide 2021
  • Premium Statistic Importance of data analytics to travel and hospitality companies worldwide 2020
  • Premium Statistic Travel/hosp. companies confidence in personalizing customer experience worldwide 2020
  • Premium Statistic Key reasons for hoteliers to implement new technologies worldwide 2021
  • Premium Statistic Key aspects of the guest experience hoteliers want to digitalize worldwide 2021
  • Premium Statistic Odds of hotels implementing guest messaging solutions in the next year worldwide 2021

Customer opinion

6
  • Premium Statistic COVID-19: global travelers opinions on accommodations use of latest tech 2020
  • Premium Statistic COVID-19: global travelers opinions on lodging using the latest tech 2020, by country
  • Premium Statistic Global hotel check-in/out tech preferences worldwide 2020
  • Premium Statistic Percentage of hotel guests that would use an app to order room service worldwide 2020
  • Premium Statistic Percentage of global hotel guests that would use an app to open their room door 2020
  • Premium Statistic Global hotel guests that would use an app to order from hotel restaurants 2020

Cloud technology

4
  • Premium Statistic Cloud-based IT software benefits in the travel/hospitality industry worldwide 2020
  • Premium Statistic Familiarity with cloud computing in the travel/hospitality industry worldwide 2020
  • Premium Statistic Key benefits of cloud computing in the hotel industry worldwide 2020
  • Premium Statistic Hotels transferring to cloud tech in the next two years worldwide 2021
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