Spending of retail banks in the United States on improvements in information and communication technology (ICT) from 2015 to 2022, by channel
(in billion U.S. dollars)
Characteristic
Branch
ATM
Call center
Digital banking
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This statistic presents the spending of retail banks in the United States on improvements in information and communication technology (ICT) from 2015 to 2017, with forecasts until 2022. Spending to improve digital banking was **** billion U.S. dollars in 2017 and was expected to increase to **** billion dollars in 2022.
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Deloitte. (January 1, 2019). Spending of retail banks in the United States on improvements in information and communication technology (ICT) from 2015 to 2022, by channel (in billion U.S. dollars) [Graph]. In ÌÇÐÄÆƽâ°æ. Retrieved July 28, 2026, from /statistics/959905/us-retail-bank-spending-on-ict-improvement-by-channel/
Deloitte. "Spending of retail banks in the United States on improvements in information and communication technology (ICT) from 2015 to 2022, by channel (in billion U.S. dollars)." Chart. January 1, 2019. ÌÇÐÄÆƽâ°æ. Accessed July 28, 2026. /statistics/959905/us-retail-bank-spending-on-ict-improvement-by-channel/
Deloitte. (2019). Spending of retail banks in the United States on improvements in information and communication technology (ICT) from 2015 to 2022, by channel (in billion U.S. dollars). ÌÇÐÄÆƽâ°æ. ÌÇÐÄÆƽâ°æ Inc.. Accessed: July 28, 2026. /statistics/959905/us-retail-bank-spending-on-ict-improvement-by-channel/
Deloitte. "Spending of Retail Banks in The United States on Improvements in Information and Communication Technology (Ict) from 2015 to 2022, by Channel (in Billion U.S. Dollars)." ÌÇÐÄÆƽâ°æ, ÌÇÐÄÆƽâ°æ Inc., 1 Jan 2019, /statistics/959905/us-retail-bank-spending-on-ict-improvement-by-channel/
Deloitte, Spending of retail banks in the United States on improvements in information and communication technology (ICT) from 2015 to 2022, by channel (in billion U.S. dollars) ÌÇÐÄÆƽâ°æ, /statistics/959905/us-retail-bank-spending-on-ict-improvement-by-channel/ (last visited July 28, 2026)
Spending of retail banks in the United States on improvements in information and communication technology (ICT) from 2015 to 2022, by channel (in billion U.S. dollars) [Graph], Deloitte, January 1, 2019. [Online]. Available: /statistics/959905/us-retail-bank-spending-on-ict-improvement-by-channel/
