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Drivers of customer satisfaction in supermarkets in Australia as of June 2019

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Source

Release date

April 2020

Region

Australia

Survey time period

June 2019

Number of respondents

3,000 respondents

Special properties

respondents have all made a purchase from a supermarket in the last month.

Supplementary notes

Source does not provide any additional survey methodology.

Citation formats

Drivers of supermarket customer satisfaction Australia 2019

Published by ÌÇÐÄÆƽâ°æ Research Department, Apr 15, 2020
In a 2019 survey, the biggest drivers of customer satisfaction in Australian supermarkets were value for money and customer service, with ** and ** percent of respondents saying these were important factors.
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