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According to you, what are the most important consumer rights?*

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Source

Release date

January 2018

Region

Netherlands

Survey time period

November 20, 2017 to November 29, 2017

Number of respondents

1,281 respondents

Age group

13 years and older

Method of interview

Computer-assisted web interviews (CAWI)

Supplementary notes

* This question was phrased by the source as follows: "Hieronder treft u weer een lijst aan met consumentenrechten. Als u moet kiezen: aan welke rechten (maximaal drie) hecht u het meeste belang? Wat moet absoluut blijven bestaan?)" (English: below you again find a list with consumer rights. If you have to choose, which rights (maximum three) do you consider the most important? What should absolutely continue to exist?)

A maximum of three answers were possible.

The results have been weighted to represent the entire population.

Citation formats

Most important consumer rights according to consumers in the Netherlands 2017

Published by ÌÇÐÄÆƽâ°æ Research Department, Jun 6, 2019
The statistic displays the results of a survey regarding the most important consumer rights according to consumers in the Netherlands in 2017. The survey results indicate that the consumer rights considered most important in the Netherlands are the rights to observe previously agreed upon prices and the right to cancel subscriptions. Over ** percent of respondents indicated that they considered the right to observe agreed prices when later confronted by additional costs to be the most important of the consumer rights available to consumers in the Netherlands in 2017.
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