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Being almost synonymous with the ride-sharing industry, Uber’s share of the U.S. market has fluctuated between ** and ** percent since 2017. The remaining market is dominated by Lyft, which accounted for ** percent of the market in March 2024. 

Ridesharing industry

While Uber’s U.S. market share may be largely stagnant, the company is still growing strongly in terms of revenue and, although to a lesser extent, ridership. There are several reasons for this. First, Uber is a global company, whereas Lyft only operates in the North American market. Secondly, the overall size of the global ride-sharing market is growing and projected to continue expanding to over *** billion U.S. dollars. In addition, Uber has been expanding into other services, including food delivery and payments. 

Driver conditions

Ride-sharing companies have received criticism for classifying drivers as independent contractors rather than employees. This means drivers need to pay for their own operating expenses and may not have access to basic employment rights such as a minimum wage (in districts where one exists). There has also been legal action taken against Uber for underpayment of their drivers and misrepresenting potential earnings.