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Methods for lodging complaints with broadband and landline providers in the United Kingdom (UK) in 2019, by channel
Methods for complaining to broadband and landline providers in the UK 2019
A survey conducted in the United Kingdom in 2019 showed that 83 percent of the consumers use the phone to contact broadband and landline providers. On the other hand, only 11 percent communicate with the providers by webchat, and two percent by email.
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Ofcom. (May 7, 2021). Methods for lodging complaints with broadband and landline providers in the United Kingdom (UK) in 2019, by channel [Graph]. In ÌÇÐÄÆƽâ°æ. Retrieved July 15, 2026, from /statistics/910343/methods-for-telco-complaints/
Ofcom. "Methods for lodging complaints with broadband and landline providers in the United Kingdom (UK) in 2019, by channel." Chart. May 7, 2021. ÌÇÐÄÆƽâ°æ. Accessed July 15, 2026. /statistics/910343/methods-for-telco-complaints/
Ofcom. (2021). Methods for lodging complaints with broadband and landline providers in the United Kingdom (UK) in 2019, by channel. ÌÇÐÄÆƽâ°æ. ÌÇÐÄÆƽâ°æ Inc.. Accessed: July 15, 2026. /statistics/910343/methods-for-telco-complaints/
Ofcom. "Methods for Lodging Complaints with Broadband and Landline Providers in The United Kingdom (Uk) in 2019, by Channel." ÌÇÐÄÆƽâ°æ, ÌÇÐÄÆƽâ°æ Inc., 7 May 2021, /statistics/910343/methods-for-telco-complaints/
Ofcom, Methods for lodging complaints with broadband and landline providers in the United Kingdom (UK) in 2019, by channel ÌÇÐÄÆƽâ°æ, /statistics/910343/methods-for-telco-complaints/ (last visited July 15, 2026)
Methods for lodging complaints with broadband and landline providers in the United Kingdom (UK) in 2019, by channel [Graph], Ofcom, May 7, 2021. [Online]. Available: /statistics/910343/methods-for-telco-complaints/
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