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Preferred ways to have contact with companies after a purchase in the Netherlands in 2017*

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Source

Release date

November 2017

Region

Netherlands

Survey time period

2017

Number of respondents

2,200 respondents

Age group

18 years and older

Supplementary notes

* This question was phrased by the source in Dutch as follows: "Hoe willen consumenten na een aankoop het liefst contact hebben met?" (English: "How do consumers prefer to have contact with the company after a purchase?")

Citation formats

Preferred ways to have contact with companies after a purchase the Netherlands 2017

Published by ÌÇÐÄÆƽâ°æ Research Department, May 15, 2018
This statistic shows the outcome of a survey done on preferred ways to have contact with companies after a purchase in the Netherlands in 2017. When the respondents were asked how they prefer to have contact with a company after a purchase, roughly ** percent responded that they prefer to have contact via e mail. Less than **** percent, on the other hand, indicated that they prefer to have contact via WhatsApp.
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