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Level of customer satisfaction with parcel delivery services (Yu-Pack) of the Japan Post Group as of September 2017

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Source

Release date

July 2018

Region

Japan

Survey time period

September 9 to 20, 2017

Number of respondents

1,545 respondents

Age group

20 years and older

Special properties

individuals who use the post office (including ATMs) more than once a month and used mail such as Yu-Pack or letter in the past year

Method of interview

Online survey

Supplementary notes

Original question: "How satisfied are you overall with Yu-Pack delivery services at post offices?"

Graph figures have been rounded to one decimal place, so the total response rate may not add to 100.0%.

Citation formats

JP Group's customer satisfaction with Yu-Pack delivery services 2017

Published by ÌÇÐÄÆƽâ°æ Research Department, Jul 1, 2018
This statistic presents the results of a survey conducted in September 2017 about the level of customer satisfaction with Yu-Pack delivery services of the Japan Post Group. In the examined period, the largest share of respondents, about **** percent, claimed to be moderately satisfied with the JP Group's parcel delivery services.
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