The American Customer Satisfaction Index (ACSI) scores on a 0-100 scale at the national level with 100 being the highest and best possible score. The ACSI is an economic indicator based on modeling of customer evaluations of the quality of goods and services purchased in the United States and produced by both domestic and foreign firms with substantial U.S. market shares.
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American Customer Satisfaction Index: FSRs in the U.S. 2026, by brand
This statistic shows the 2026 American Customer Satisfaction Index (ACSI) scores for leading full-service restaurants in the United States. In 2026, the ACSI score for both LongHOrn Steakhouse and Texas Roadhouse was **, the highest ACSI score of the leading full-service restaurants in that year.
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´¡°ä³§±õ®. (June 16, 2026). American Customer Satisfaction Index scores for leading full service restaurants in the United States in 2026, by restaurant brand [Graph]. In ÌÇÐÄÆÆ½â°æ. Retrieved July 15, 2026, from /statistics/804828/us-fsr-customer-satisfaction-index/
´¡°ä³§±õ®. "American Customer Satisfaction Index scores for leading full service restaurants in the United States in 2026, by restaurant brand." Chart. June 16, 2026. ÌÇÐÄÆÆ½â°æ. Accessed July 15, 2026. /statistics/804828/us-fsr-customer-satisfaction-index/
´¡°ä³§±õ®. (2026). American Customer Satisfaction Index scores for leading full service restaurants in the United States in 2026, by restaurant brand. ÌÇÐÄÆÆ½â°æ. ÌÇÐÄÆÆ½â°æ Inc.. Accessed: July 15, 2026. /statistics/804828/us-fsr-customer-satisfaction-index/
´¡°ä³§±õ®. "American Customer Satisfaction Index Scores for Leading Full Service Restaurants in The United States in 2026, by Restaurant Brand." ÌÇÐÄÆÆ½â°æ, ÌÇÐÄÆÆ½â°æ Inc., 16 Jun 2026, /statistics/804828/us-fsr-customer-satisfaction-index/
´¡°ä³§±õ®, American Customer Satisfaction Index scores for leading full service restaurants in the United States in 2026, by restaurant brand ÌÇÐÄÆÆ½â°æ, /statistics/804828/us-fsr-customer-satisfaction-index/ (last visited July 15, 2026)
American Customer Satisfaction Index scores for leading full service restaurants in the United States in 2026, by restaurant brand [Graph], ´¡°ä³§±õ®, June 16, 2026. [Online]. Available: /statistics/804828/us-fsr-customer-satisfaction-index/