This statistic shows an estimate of potential productivity gained from adopting artificial intelligence in customer relationship management activities in Canada, from 2017 to 2021. It is estimated that over the next five years a sum of * billion U.S. dollars could be gained from the improvement improvement in productivity due to AI adoption in CRM activities in Canada.
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IDC. (June 1, 2017). Improved productivity from artificial intelligence adoption in customer relationship management in Canada from 2017 to 2021 (in billion U.S. dollars) [Graph]. In ÌÇÐÄÆÆ½â°æ. Retrieved July 27, 2026, from /statistics/738123/canada-improved-productivity-from-ai-in-customer-management-activities/
IDC. "Improved productivity from artificial intelligence adoption in customer relationship management in Canada from 2017 to 2021 (in billion U.S. dollars)." Chart. June 1, 2017. ÌÇÐÄÆÆ½â°æ. Accessed July 27, 2026. /statistics/738123/canada-improved-productivity-from-ai-in-customer-management-activities/
IDC. (2017). Improved productivity from artificial intelligence adoption in customer relationship management in Canada from 2017 to 2021 (in billion U.S. dollars). ÌÇÐÄÆÆ½â°æ. ÌÇÐÄÆÆ½â°æ Inc.. Accessed: July 27, 2026. /statistics/738123/canada-improved-productivity-from-ai-in-customer-management-activities/
IDC. "Improved Productivity from Artificial Intelligence Adoption in Customer Relationship Management in Canada from 2017 to 2021 (in Billion U.S. Dollars)." ÌÇÐÄÆÆ½â°æ, ÌÇÐÄÆÆ½â°æ Inc., 1 Jun 2017, /statistics/738123/canada-improved-productivity-from-ai-in-customer-management-activities/
IDC, Improved productivity from artificial intelligence adoption in customer relationship management in Canada from 2017 to 2021 (in billion U.S. dollars) ÌÇÐÄÆÆ½â°æ, /statistics/738123/canada-improved-productivity-from-ai-in-customer-management-activities/ (last visited July 27, 2026)
Improved productivity from artificial intelligence adoption in customer relationship management in Canada from 2017 to 2021 (in billion U.S. dollars) [Graph], IDC, June 1, 2017. [Online]. Available: /statistics/738123/canada-improved-productivity-from-ai-in-customer-management-activities/