| Characteristic | Asian | Black or African American | Hispanic American or Latino | White/Caucasian | Would rather not say | Other |
|---|---|---|---|---|---|---|
| Quality of food | 25% | 31% | 21% | 17% | 31% | 21% |
| Level of comfort | 61% | 64% | 66% | 56% | 69% | 61% |
| Quality of doctors and treatment | 80% | 81% | 82% | 87% | 88% | 82% |
| Speed of treatment | 56% | 60% | 50% | 54% | 63% | 61% |
| Friendliness of staff | 62% | 74% | 66% | 58% | 63% | 68% |
| Up-to-dateness of technology | 46% | 69% | 37% | 43% | 31% | 57% |
| Ease of patient registration/payment process | 25% | 38% | 42% | 31% | 38% | 36% |
| Other | 2% | 0% | 0% | 1% | 6% | 0% |
| Don't know | 3% | 7% | 2% | 2% | 6% | 4% |
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Source
Source
Release date
April 2017
More information
Region
United States
Survey time period
March 2-7, 2017
Number of respondents
1,043 respondents
Age group
18 years and older
Method of interview
Online survey
Supplementary notes
Original question: "When in the hospital, which of the following aspects matter to you most?" (multiple pick)
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