The source adds the following information: "measuring customer satisfaction with digital banking services, including internet banking and mobile banking".
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Customer satisfaction with digital banking services in South Africa 2016
This statistic presents the customer satisfaction with digital banking services of South African banks in 2016. The results of the survey revealed that First National Bank ranked first, with a score of ** out of possible 100.
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BusinessTech. (May 11, 2016). Customer satisfaction with digital banking services of South African banks in 2016 [Graph]. In ÌÇÐÄÆƽâ°æ. Retrieved July 26, 2026, from /statistics/607097/customer-satisfaction-digital-banking-south-africa/
BusinessTech. "Customer satisfaction with digital banking services of South African banks in 2016." Chart. May 11, 2016. ÌÇÐÄÆƽâ°æ. Accessed July 26, 2026. /statistics/607097/customer-satisfaction-digital-banking-south-africa/
BusinessTech. (2016). Customer satisfaction with digital banking services of South African banks in 2016. ÌÇÐÄÆƽâ°æ. ÌÇÐÄÆƽâ°æ Inc.. Accessed: July 26, 2026. /statistics/607097/customer-satisfaction-digital-banking-south-africa/
BusinessTech. "Customer Satisfaction with Digital Banking Services of South African Banks in 2016." ÌÇÐÄÆƽâ°æ, ÌÇÐÄÆƽâ°æ Inc., 11 May 2016, /statistics/607097/customer-satisfaction-digital-banking-south-africa/
BusinessTech, Customer satisfaction with digital banking services of South African banks in 2016 ÌÇÐÄÆƽâ°æ, /statistics/607097/customer-satisfaction-digital-banking-south-africa/ (last visited July 26, 2026)
Customer satisfaction with digital banking services of South African banks in 2016 [Graph], BusinessTech, May 11, 2016. [Online]. Available: /statistics/607097/customer-satisfaction-digital-banking-south-africa/
