| Characteristic | Don't know | Very negative | Quite negative | Neutral, neither positive nor negative | Quite positive | Very positive |
|---|---|---|---|---|---|---|
| - | - | - | - | - | - | - |
| - | - | - | - | - | - | - |
| - | - | - | - | - | - | - |
| - | - | - | - | - | - | - |
| - | - | - | - | - | - | - |
| - | - | - | - | - | - | - |
| - | - | - | - | - | - | - |
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Source
Release date
March 2015
Region
United Kingdom
Survey time period
2014
Number of respondents
1,502 respondents
Method of interview
Computer-assisted telephone interviews (CATI)
Supplementary notes
Originally asked as: "How satisfied were you overall with the service provided by the broker when changing to your current gas/electricity contract or tariff?"
Numbers in brackets are the base.
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