enterprises employing 10 staff or more who bought cloud computing services.
Supplementary notes
* n (10-19 employees): 46,118; n (less than 20 employees): 19,389; n (20-49 employees): 14,208; n (50-249 employees): 9,206; n (250 employees or more): 3,314.
Figures have been rounded. Shares calculated using figures provided by the source. Includes enterprises of at least ten people (except agricultural, financial and insurances enterprises).
Citation formats
Customer relationship management (CRM) software usage in France 2023, by company size
This statistic presents the penetration of cloud-hosted customer relationship management (CRM) software among enterprises in France in 2023, by company size. While only ** percent of companies employing ** to ** staff used cloud-hosted CRM software in 2023, nearly half of enterprises of *** employees or more used a CRM software in France that year.
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Insee. (December 21, 2023). Share of enterprises using a cloud-hosted customer relationship management (CRM) software in France in 2023, by company size [Graph]. In ÌÇÐÄÆƽâ°æ. Retrieved July 26, 2026, from /statistics/447507/cloud-hosted-customer-relationship-management-usage-by-company-size-france/
Insee. "Share of enterprises using a cloud-hosted customer relationship management (CRM) software in France in 2023, by company size ." Chart. December 21, 2023. ÌÇÐÄÆƽâ°æ. Accessed July 26, 2026. /statistics/447507/cloud-hosted-customer-relationship-management-usage-by-company-size-france/
Insee. (2023). Share of enterprises using a cloud-hosted customer relationship management (CRM) software in France in 2023, by company size . ÌÇÐÄÆƽâ°æ. ÌÇÐÄÆƽâ°æ Inc.. Accessed: July 26, 2026. /statistics/447507/cloud-hosted-customer-relationship-management-usage-by-company-size-france/
Insee. "Share of Enterprises Using a Cloud-hosted Customer Relationship Management (Crm) Software in France in 2023, by Company Size ." ÌÇÐÄÆƽâ°æ, ÌÇÐÄÆƽâ°æ Inc., 21 Dec 2023, /statistics/447507/cloud-hosted-customer-relationship-management-usage-by-company-size-france/
Insee, Share of enterprises using a cloud-hosted customer relationship management (CRM) software in France in 2023, by company size ÌÇÐÄÆƽâ°æ, /statistics/447507/cloud-hosted-customer-relationship-management-usage-by-company-size-france/ (last visited July 26, 2026)
Share of enterprises using a cloud-hosted customer relationship management (CRM) software in France in 2023, by company size [Graph], Insee, December 21, 2023. [Online]. Available: /statistics/447507/cloud-hosted-customer-relationship-management-usage-by-company-size-france/
