enterprises using the cloud, 17 percent of the total sample in 2016
Supplementary notes
*Cloud computing is defined as a type of computing, where different services (such as servers, storage and applications) are delivered to an organization's computers and devices through the internet.
Scope : enterprises of at least sections C to J, L, M (except 75), N and group 95.1 of the . Includes enterprises of at least ten people established in France. Excludes agricultural, financial and insurances enterprises.
Citation formats
Cloud-based CRM software usage in France 2014-2016, by industry
This statistic represents the penetration of customer relationship management (CRM) software among enterprises that used cloud computing in France in 2014 and 2016, by industry. It reveals that almost ** percent of responding enterprises used cloud-based CRM software.
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Insee. (April 1, 2015). Penetration of customer relationship management (CRM) software among enterprises using cloud computing* in France in 2014 and 2016, by industry [Graph]. In ÌÇÐÄÆƽâ°æ. Retrieved July 15, 2026, from /statistics/423127/customer-relationship-management-software-usage-enterprises-cloud-computing-france/
Insee. "Penetration of customer relationship management (CRM) software among enterprises using cloud computing* in France in 2014 and 2016, by industry." Chart. April 1, 2015. ÌÇÐÄÆƽâ°æ. Accessed July 15, 2026. /statistics/423127/customer-relationship-management-software-usage-enterprises-cloud-computing-france/
Insee. (2015). Penetration of customer relationship management (CRM) software among enterprises using cloud computing* in France in 2014 and 2016, by industry. ÌÇÐÄÆƽâ°æ. ÌÇÐÄÆƽâ°æ Inc.. Accessed: July 15, 2026. /statistics/423127/customer-relationship-management-software-usage-enterprises-cloud-computing-france/
Insee. "Penetration of Customer Relationship Management (Crm) Software among Enterprises Using Cloud Computing* in France in 2014 and 2016, by Industry." ÌÇÐÄÆƽâ°æ, ÌÇÐÄÆƽâ°æ Inc., 1 Apr 2015, /statistics/423127/customer-relationship-management-software-usage-enterprises-cloud-computing-france/
Insee, Penetration of customer relationship management (CRM) software among enterprises using cloud computing* in France in 2014 and 2016, by industry ÌÇÐÄÆƽâ°æ, /statistics/423127/customer-relationship-management-software-usage-enterprises-cloud-computing-france/ (last visited July 15, 2026)
Penetration of customer relationship management (CRM) software among enterprises using cloud computing* in France in 2014 and 2016, by industry [Graph], Insee, April 1, 2015. [Online]. Available: /statistics/423127/customer-relationship-management-software-usage-enterprises-cloud-computing-france/
