The statistic shows the revenue from customer relationship management (CRM) software worldwide from 2011 to 2018, by vendor. In 2018, SAP's revenue from customer relationship management software amounted to **** billion U.S. dollars.
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Gartner. (June 17, 2019). Global revenue from customer relationship management (CRM) software by vendor from 2011 to 2018 (in billion U.S. dollars) [Graph]. In ÌÇÐÄÆÆ½â°æ. Retrieved July 20, 2026, from /statistics/294576/crm-software-vendors-by-revenue/
Gartner. "Global revenue from customer relationship management (CRM) software by vendor from 2011 to 2018 (in billion U.S. dollars)." Chart. June 17, 2019. ÌÇÐÄÆÆ½â°æ. Accessed July 20, 2026. /statistics/294576/crm-software-vendors-by-revenue/
Gartner. (2019). Global revenue from customer relationship management (CRM) software by vendor from 2011 to 2018 (in billion U.S. dollars). ÌÇÐÄÆÆ½â°æ. ÌÇÐÄÆÆ½â°æ Inc.. Accessed: July 20, 2026. /statistics/294576/crm-software-vendors-by-revenue/
Gartner. "Global Revenue from Customer Relationship Management (Crm) Software by Vendor from 2011 to 2018 (in Billion U.S. Dollars)." ÌÇÐÄÆÆ½â°æ, ÌÇÐÄÆÆ½â°æ Inc., 17 Jun 2019, /statistics/294576/crm-software-vendors-by-revenue/
Gartner, Global revenue from customer relationship management (CRM) software by vendor from 2011 to 2018 (in billion U.S. dollars) ÌÇÐÄÆÆ½â°æ, /statistics/294576/crm-software-vendors-by-revenue/ (last visited July 20, 2026)
Global revenue from customer relationship management (CRM) software by vendor from 2011 to 2018 (in billion U.S. dollars) [Graph], Gartner, June 17, 2019. [Online]. Available: /statistics/294576/crm-software-vendors-by-revenue/