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How would you rate the on-board comfort of travelling on local buses?

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Source

Release date

October 2013

Region

United Kingdom

Survey time period

March 2013

Number of respondents

904*

Age group

16 years and older

Method of interview

Face-to-face interviews, telephone interviews

Supplementary notes

* Non-Users (n=428); Users (n=476).
This statistic is using original data from the Department for Transport and includes copyright material from © Crown, licensed under the

Citation formats

Customer satisfaction with bus comfort in the United Kingdom 2013

Published by ÌÇÐÄÆƽâ°æ Research Department, Jun 24, 2014
This statistic shows how bus users and non-users rate the on-board comfort on buses in the United Kingdom (UK), based on responses from a survey carried out in March 2013. Although almost ** percent of users rate the on-board comfort as fairly or very good, a not insignificant number, ** percent, rate it as fairly or very poor. Coincidentally the same number of non-users give a bad rating for comfort.
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