| Characteristic | Share of respondents |
|---|---|
| Sending/receiving emails | 85% |
| Finding information about goods or services | 81% |
| Internet banking | 76% |
| Using instant messaging services (eg Skype or WhatsApp) | 71% |
| Social networking (eg Facebook or Twitter) | 70% |
| Reading online news, newspapers or magazines | 70% |
| Listening to or downloading music | 62% |
| Looking for health-related information (eg injury, disease, nutrition, improving health etc) | 60% |
| Making video or voice calls over the internet (eg via Skype or Facetime) | 49% |
| Selling goods or services over the internet | 21% |
| Playing or downloading games | 41% |
| Making a medical appointment | 15% |
| Using online health services (website/app) | 15% |
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Source
Source
Release date
August 2020
More information
Region
United Kingdom (Great Britain)
Survey time period
January - February 2020
Number of respondents
2,010 respondents
Age group
16 years and older
Method of interview
Questionnaire
Supplementary notes
More information on the methodology can be found .
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