| Characteristic | Satisfied | Very satisfied |
|---|---|---|
| - | - | - |
| - | - | - |
| - | - | - |
| - | - | - |
| - | - | - |
| - | - | - |
| - | - | - |
| - | - | - |
| - | - | - |
| - | - | - |
| - | - | - |
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Source
Release date
September 2021
Region
United Kingdom
Survey time period
2010 to 2020*
Age group
16 years and older
Special properties
includes only those who expressed an opinion and who had a fixed broadband connection
Supplementary notes
The source indicates that data comes from the Ofcom Customer Satisfaction Survey.
*Data from Q1 2010-2014, then H1 2015-2017
This question was phrased by the source as follows: "Thinking about your fixed broadband internet service, please use this card to say how satisfied you are with your main supplier for... The overall service/ The speed of your service while online (not just the connection) provided by MAIN PROVIDER/"
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