This statistic gives information on the efficiency gain in banking through online adaption in 2011, based on indexed capacity need by function. During the survey, it was found that brick and mortar banking services used ** percent of their capacities in sales and advice, whereas online leaders were able to direct ** percent of their resources towards that area.
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McKinsey & Company. (October 9, 2012). Efficiency gain in banking through online adaption worldwide in 2011, based on indexed capacity need by function [Graph]. In ÌÇÐÄÆÆ½â°æ. Retrieved July 27, 2026, from /statistics/244179/efficiency-gain-in-banking-through-online-adaption/
McKinsey & Company. "Efficiency gain in banking through online adaption worldwide in 2011, based on indexed capacity need by function." Chart. October 9, 2012. ÌÇÐÄÆÆ½â°æ. Accessed July 27, 2026. /statistics/244179/efficiency-gain-in-banking-through-online-adaption/
McKinsey & Company. (2012). Efficiency gain in banking through online adaption worldwide in 2011, based on indexed capacity need by function. ÌÇÐÄÆÆ½â°æ. ÌÇÐÄÆÆ½â°æ Inc.. Accessed: July 27, 2026. /statistics/244179/efficiency-gain-in-banking-through-online-adaption/
McKinsey & Company. "Efficiency Gain in Banking through Online Adaption Worldwide in 2011, Based on Indexed Capacity Need by Function." ÌÇÐÄÆÆ½â°æ, ÌÇÐÄÆÆ½â°æ Inc., 9 Oct 2012, /statistics/244179/efficiency-gain-in-banking-through-online-adaption/
McKinsey & Company, Efficiency gain in banking through online adaption worldwide in 2011, based on indexed capacity need by function ÌÇÐÄÆÆ½â°æ, /statistics/244179/efficiency-gain-in-banking-through-online-adaption/ (last visited July 27, 2026)
Efficiency gain in banking through online adaption worldwide in 2011, based on indexed capacity need by function [Graph], McKinsey & Company, October 9, 2012. [Online]. Available: /statistics/244179/efficiency-gain-in-banking-through-online-adaption/