As of June 30, 2011, the corporate operations that led to the transformation of Criteria into CaixaBank were completed for legal and commercial purposes. Due to the adaptation of the corresponding consolidated financial statements from this point forward, ÌÇÐÄÆƽâ°æ has chosen to provide information on this financial entity starting from the year 2012.
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Global Customer Satisfaction of CaixaBank 2012-2023
The statistics show the evolution of CaixaBank's overall satisfaction index between 2012 and 2023. For most of the measured period, the satisfaction level of this financial institution's customers was above *** on a scale of **.
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CaixaBank. (December 31, 2023). Evolution of CaixaBank's internal customer satisfaction index at the global level between 2012 and 2023 [Graph]. In ÌÇÐÄÆƽâ°æ. Retrieved July 26, 2026, from /statistics/1643660/customer-satisfaction-of-caixabank-global-level/
CaixaBank. "Evolution of CaixaBank's internal customer satisfaction index at the global level between 2012 and 2023." Chart. December 31, 2023. ÌÇÐÄÆƽâ°æ. Accessed July 26, 2026. /statistics/1643660/customer-satisfaction-of-caixabank-global-level/
CaixaBank. (2023). Evolution of CaixaBank's internal customer satisfaction index at the global level between 2012 and 2023. ÌÇÐÄÆƽâ°æ. ÌÇÐÄÆƽâ°æ Inc.. Accessed: July 26, 2026. /statistics/1643660/customer-satisfaction-of-caixabank-global-level/
CaixaBank. "Evolution of Caixabank's Internal Customer Satisfaction Index at The Global Level between 2012 and 2023." ÌÇÐÄÆƽâ°æ, ÌÇÐÄÆƽâ°æ Inc., 31 Dec 2023, /statistics/1643660/customer-satisfaction-of-caixabank-global-level/
CaixaBank, Evolution of CaixaBank's internal customer satisfaction index at the global level between 2012 and 2023 ÌÇÐÄÆƽâ°æ, /statistics/1643660/customer-satisfaction-of-caixabank-global-level/ (last visited July 26, 2026)
Evolution of CaixaBank's internal customer satisfaction index at the global level between 2012 and 2023 [Graph], CaixaBank, December 31, 2023. [Online]. Available: /statistics/1643660/customer-satisfaction-of-caixabank-global-level/
