Petroc Taylor
Research expert covering global developments in the use of data
Get in touch with us now| Characteristic | Number of virtual assistants in millions |
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Source
Release date
April 2018
More information
Region
Worldwide
Survey time period
April 2018
Supplementary notes
The source adds the following information: "Between Alexa, Siri, Google Home, and more recently Facebook Messenger, Skype, or Slack, voice or text assistant platforms have opened up to developers, which has led to an explosion in the number of chatbots. It is now possible to control the heating of your home via Amazon Alexa or to book your train ticket through the Oui.sncf chatbot on Messenger. More and more companies are becoming interested in the subject, and the fields of application are endless: health, sports, insurance, commerce, HR, etc. A study by Tractica reveals that virtual assistants are expected to reach 2.6 billion in 2021."
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