This statistic shows the main reasons for customer dissatisfaction with mobile phone services in Spain between the years 2018 and 2019. Price was the primary reason for dissatisfaction among respondents throughout the entire analyzed period, followed by poor service quality and poor customer service, both with percentages above ** percent.
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Comisión Nacional de los Mercados y la Competencia. (June 14, 2020). Semiannual comparison of the reasons for customer dissatisfaction with mobile phone services in Spain in 2018 and 2019 [Graph]. In ÌÇÐÄÆƽâ°æ. Retrieved July 30, 2026, from /statistics/1635269/reasons-for-dissatisfaction-with-mobile-telephony-services-in-spain/
Comisión Nacional de los Mercados y la Competencia. "Semiannual comparison of the reasons for customer dissatisfaction with mobile phone services in Spain in 2018 and 2019." Chart. June 14, 2020. ÌÇÐÄÆƽâ°æ. Accessed July 30, 2026. /statistics/1635269/reasons-for-dissatisfaction-with-mobile-telephony-services-in-spain/
Comisión Nacional de los Mercados y la Competencia. (2020). Semiannual comparison of the reasons for customer dissatisfaction with mobile phone services in Spain in 2018 and 2019. ÌÇÐÄÆƽâ°æ. ÌÇÐÄÆƽâ°æ Inc.. Accessed: July 30, 2026. /statistics/1635269/reasons-for-dissatisfaction-with-mobile-telephony-services-in-spain/
Comisión Nacional de los Mercados y la Competencia. "Semiannual Comparison of The Reasons for Customer Dissatisfaction with Mobile Phone Services in Spain in 2018 and 2019." ÌÇÐÄÆƽâ°æ, ÌÇÐÄÆƽâ°æ Inc., 14 Jun 2020, /statistics/1635269/reasons-for-dissatisfaction-with-mobile-telephony-services-in-spain/
Comisión Nacional de los Mercados y la Competencia, Semiannual comparison of the reasons for customer dissatisfaction with mobile phone services in Spain in 2018 and 2019 ÌÇÐÄÆƽâ°æ, /statistics/1635269/reasons-for-dissatisfaction-with-mobile-telephony-services-in-spain/ (last visited July 30, 2026)
Semiannual comparison of the reasons for customer dissatisfaction with mobile phone services in Spain in 2018 and 2019 [Graph], Comisión Nacional de los Mercados y la Competencia, June 14, 2020. [Online]. Available: /statistics/1635269/reasons-for-dissatisfaction-with-mobile-telephony-services-in-spain/
