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ROI from AI use cases in business functions worldwide in 2025

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Source

Release date

June 2025

Region

Worldwide

Survey time period

February to March 2025

Number of respondents

1,007 respondents

Special properties

Executives who are from business functions such as supply chain and procurement, finance and accounting, people operations and customer operations

Citation formats

AI-driven return on investment across operational areas globally 2025

Published by
Petroc Taylor,
Apr 29, 2026

In 2025, organizations reported an average return on investment (ROI) of **** from AI investments across business operations. ROI was highest in people operations with ****, followed by customer operations, finance, and supply chain functions.

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Topics

Artificial intelligence (AI) in e-commerceArtificial intelligence (AI) use in marketing Artificial intelligence (AI) use in marketing in the UKArtificial intelligence in B2B e-commerceArtificial intelligence (AI) in e-commerce in France
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* For commercial use only

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$0 USD
Always free
Access limited to Free Statistics. Premium Statistics are not included.
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Starter Account

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$199 USD
per month, billed annually 1
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  • Premium Statistics

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Professional Account

For teams of up to 99 users
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1 All prices do not include sales tax. The account requires an annual contract and will renew after one year to the regular list price.

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