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Talabat customer performance for grocery delivery in the Middle East and North Africa in 2024

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Sources

Release date

November 2024

Region

MENA

Survey time period

2024

Number of respondents

3,913 respondents

Supplementary notes

Awareness question: 鈥淲hich of the following online food/grocery delivery players are you aware of?鈥

Usage question: 鈥淲hich of the following food/grocery delivery players have you used in the past one month?鈥

Preference question: 鈥淲hich of the following food/grocery delivery apps do you prefer the most?鈥

Share of average last 10 orders question: 鈥淥f your last 10 orders, how many were placed through each food/grocery delivery app?鈥

Citation formats

Talabat grocery delivery customer performance MENA 2024

Published by
Yihan Ma,
May 15, 2025

As of 2024, Talabat's brand awareness in grocery delivery was higher compared to the mean awareness of key competitors in the region, as indicated by ** percent and ** percent of the respondents, respectively. Meanwhile, Talabat was highly preferred as a brand relative to the competitors in grocery delivery, with a share almost **** times higher than the average share of the competitors.

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Topics

TalabatFood and beverages market in the United Arab EmiratesFood delivery in the United Arab EmiratesF&B market in the GCC
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