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Leading banks in Morocco in 2024, by customer satisfaction score

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Source

Release date

October 2024

Region

Africa, Morocco

Survey time period

September to October 2024

Number of respondents

>2,000

Age group

18 years and older

Method of interview

Online panel

Supplementary notes

Survey question: For which brands below are you a satisfied customer? (Base: those who have ever purchased the brand). 

Nine banks in Morocco stand out based on their Net Satisfaction scores, which balance satisfaction and dissatisfaction levels. Over 2,000 brands are evaluated through the SagaBrand online panel. 

Citation formats

Leading banks in Morocco 2024, by satisfaction score of customers

Published by K. Scholle, Dec 6, 2024

In 2024, CIH Bank was the top-rated bank in Morocco with the highest customer satisfaction score, with ** percent of customers expressing satisfaction. It was followed by Al Barid Bank with ** percent of satisfied customers. Attijariwafa Bank rounded out the top three banks with satisfaction rates of ** percent. On the other hand, Crédit du Maroc had the lowest satisfaction score, with only ** percent of customers satisfied, while a significant portion of their customers, ** percent, remain dissatisfied.  

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Access all statistics starting from $2,388 USD yearly *

* For commercial use only

Basic Account

For single users
$0 USD
Always free
Access limited to Free Statistics. Premium Statistics are not included.
  • Free Statistics
Based on your interests

Starter Account

For single users
$199 USD
per month, billed annually 1
Buy now
  • Free Statistics
  • Premium Statistics

  • The statistic on this page is a Premium Statistic and is included in this account.

Professional Account

For teams of up to 99 users
Talk to sales for pricing
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1 All prices do not include sales tax. The account requires an annual contract and will renew after one year to the regular list price.

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