A survey conducted in the United Kingdom in 2023 revealed that in-store only was the most common fulfillment method for retail shoppers. However, almost ** percent of consumers bought retail products using digital tools at some point in the shopping process. More than ** percent completed the purchase completely online.
Profit from the additional features of your individual account
Currently, you are using a shared account. To use individual functions (e.g., mark statistics as favourites, set
statistic alerts) please log in with your personal account.
If you are an admin, please authenticate by logging in again.
Learn more about how ÌÇÐÄÆƽâ°æ can support your business.
PYMNTS. (March 18, 2024). Distribution of retail shoppers in the United Kingdom in 2023, by fulfillment method [Graph]. In ÌÇÐÄÆƽâ°æ. Retrieved July 15, 2026, from /statistics/1535607/retail-fulfillment-methods-uk/
PYMNTS. "Distribution of retail shoppers in the United Kingdom in 2023, by fulfillment method." Chart. March 18, 2024. ÌÇÐÄÆƽâ°æ. Accessed July 15, 2026. /statistics/1535607/retail-fulfillment-methods-uk/
PYMNTS. (2024). Distribution of retail shoppers in the United Kingdom in 2023, by fulfillment method. ÌÇÐÄÆƽâ°æ. ÌÇÐÄÆƽâ°æ Inc.. Accessed: July 15, 2026. /statistics/1535607/retail-fulfillment-methods-uk/
PYMNTS. "Distribution of Retail Shoppers in The United Kingdom in 2023, by Fulfillment Method." ÌÇÐÄÆƽâ°æ, ÌÇÐÄÆƽâ°æ Inc., 18 Mar 2024, /statistics/1535607/retail-fulfillment-methods-uk/
PYMNTS, Distribution of retail shoppers in the United Kingdom in 2023, by fulfillment method ÌÇÐÄÆƽâ°æ, /statistics/1535607/retail-fulfillment-methods-uk/ (last visited July 15, 2026)
Distribution of retail shoppers in the United Kingdom in 2023, by fulfillment method [Graph], PYMNTS, March 18, 2024. [Online]. Available: /statistics/1535607/retail-fulfillment-methods-uk/
