respondents were managers working at companies with a revenue of more than 50 billion yen
Method of interview
Online survey
Supplementary notes
Survey question: "For those who answered 'I think generative AI will replace some or all of your work,' we would like to ask: How has the work of employees changed since the replacement, or what changes do you expect?"
The original sample size consisted of 912 managers, of which 847 aswered that they think that generative AI will replace some or all of one's work.
Citation formats
Expectations of managers regarding employee work due to generative AI in Japan 2024
According to a survey from April 2024 that was conducted among managers of companies in Japan with a revenue of more than 50 billion Japanese yen, ** percent of the respondents expected a shift of employees to more upstream and creative work or new business due to the utilization of generative artificial intelligence (AI). At the same time, ** percent of the respondents believed in a reduction of labor shortages.
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PwC Japan. (October 4, 2024). Expectations of managers regarding change of employee work due to generative artificial intelligence (AI) in Japan as of April 2024 [Graph]. In ÌÇÐÄÆÆ½â°æ. Retrieved July 15, 2026, from /statistics/1535450/japan-expectations-managers-change-employee-work-generative-artificial-intelligence/
PwC Japan. "Expectations of managers regarding change of employee work due to generative artificial intelligence (AI) in Japan as of April 2024." Chart. October 4, 2024. ÌÇÐÄÆÆ½â°æ. Accessed July 15, 2026. /statistics/1535450/japan-expectations-managers-change-employee-work-generative-artificial-intelligence/
PwC Japan. (2024). Expectations of managers regarding change of employee work due to generative artificial intelligence (AI) in Japan as of April 2024. ÌÇÐÄÆÆ½â°æ. ÌÇÐÄÆÆ½â°æ Inc.. Accessed: July 15, 2026. /statistics/1535450/japan-expectations-managers-change-employee-work-generative-artificial-intelligence/
PwC Japan. "Expectations of Managers regarding Change of Employee Work Due to Generative Artificial Intelligence (Ai) in Japan as of April 2024." ÌÇÐÄÆÆ½â°æ, ÌÇÐÄÆÆ½â°æ Inc., 4 Oct 2024, /statistics/1535450/japan-expectations-managers-change-employee-work-generative-artificial-intelligence/
PwC Japan, Expectations of managers regarding change of employee work due to generative artificial intelligence (AI) in Japan as of April 2024 ÌÇÐÄÆÆ½â°æ, /statistics/1535450/japan-expectations-managers-change-employee-work-generative-artificial-intelligence/ (last visited July 15, 2026)
Expectations of managers regarding change of employee work due to generative artificial intelligence (AI) in Japan as of April 2024 [Graph], PwC Japan, October 4, 2024. [Online]. Available: /statistics/1535450/japan-expectations-managers-change-employee-work-generative-artificial-intelligence/