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Most popular furniture retailers in Germany in 2025

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Source

Release date

April 2025

Region

Germany

Survey time period

September 09 to October 25, 2025

Number of respondents

666 respondents

Special properties

People aged 18 and over who have shopped in a furniture store in the last 12 months

Method of interview

Online survey

Supplementary notes

Points on a scale from 0 to 100 (100 points is the maximum). The overall assessment included the results of satisfaction with the sub-areas of price-performance ratio with 20 percent, advisory skills and product range with 15 percent each, and customer service, delivery and assembly, store design, annoyances and willingness to recommend with 10 percent each.

Citation formats

Customer survey on the most popular furniture retailers in Germany in 2025

Published by ÌÇÐÄÆƽâ°æ Research Department, Dec 15, 2025

In 2025, Höffner was very popular among customers, and with **** points, achieved the highest score in the customer survey. The results include ratings on criteria such as price-performance, advisory skills and product range. The furniture retailers XXXLutz and Möbel Kraft followed in second and third place at **** and ** points.

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Overview

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Industry structure

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Foreign trade

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Market leaders

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Mail order and e-commerce

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Consumer attitudes and behavior

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Topics

Furniture market in GermanyFurniture industry in EuropeFurniture and appliance market in FranceFurniture market in ItalyFurniture market in Japan
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* For commercial use only

Basic Account

For single users
$0 USD
Always free
Access limited to Free Statistics. Premium Statistics are not included.
  • Free Statistics
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Starter Account

For single users
$199 USD
per month, billed annually 1
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  • Premium Statistics

  • The statistic on this page is a Premium Statistic and is included in this account.

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For teams of up to 99 users
Talk to sales for pricing
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1 All prices do not include sales tax. The account requires an annual contract and will renew after one year to the regular list price.

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