In 2024, Free Mobile was the telecoms operator in France with the highest level of customer satisfaction, reaching *** out of 10. The operator Orange followed, with a customer satisfaction score of out of 10.
Profit from the additional features of your individual account
Currently, you are using a shared account. To use individual functions (e.g., mark statistics as favourites, set
statistic alerts) please log in with your personal account.
If you are an admin, please authenticate by logging in again.
Learn more about how ÌÇÐÄÆƽâ°æ can support your business.
ARCEP. (April 3, 2025). Customer satisfaction level with telecoms operators in France in 2024 [Graph]. In ÌÇÐÄÆƽâ°æ. Retrieved July 21, 2026, from /statistics/1466479/france-customer-satisfaction-with-telecoms-operators/
ARCEP. "Customer satisfaction level with telecoms operators in France in 2024." Chart. April 3, 2025. ÌÇÐÄÆƽâ°æ. Accessed July 21, 2026. /statistics/1466479/france-customer-satisfaction-with-telecoms-operators/
ARCEP. (2025). Customer satisfaction level with telecoms operators in France in 2024. ÌÇÐÄÆƽâ°æ. ÌÇÐÄÆƽâ°æ Inc.. Accessed: July 21, 2026. /statistics/1466479/france-customer-satisfaction-with-telecoms-operators/
ARCEP. "Customer Satisfaction Level with Telecoms Operators in France in 2024." ÌÇÐÄÆƽâ°æ, ÌÇÐÄÆƽâ°æ Inc., 3 Apr 2025, /statistics/1466479/france-customer-satisfaction-with-telecoms-operators/
ARCEP, Customer satisfaction level with telecoms operators in France in 2024 ÌÇÐÄÆƽâ°æ, /statistics/1466479/france-customer-satisfaction-with-telecoms-operators/ (last visited July 21, 2026)
Customer satisfaction level with telecoms operators in France in 2024 [Graph], ARCEP, April 3, 2025. [Online]. Available: /statistics/1466479/france-customer-satisfaction-with-telecoms-operators/
