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Which examples of return fraud have you experienced in the past year?

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Sources

Release date

December 2023

Region

United States

Survey time period

2023

Number of respondents

Over 60

Special properties

of the top 100 retailers in the United States

Supplementary notes

The source states that the data is based on a combination of Appriss Retail data and individual retailer survey responses.

Citation formats

Retailers who experienced return fraud in the U.S. 2023, by type

Published by
F. Watty,
May 8, 2025

In 2023, approximately **** of surveyed leading retailers in the United States said they had experienced wardrobing. Wardrobing is a type of return fraud, in which consumers will buy a usable item (e.g. an expensive piece of clothing) with the intention of returning it (immediately) after use. Ranking second, shoppers trying to return shoplifted or stolen merchandise was the second most common type of return fraud experienced by U.S. retailers.

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Statistics on " Retail theft in the United States "

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Other statistics that may interest you Retail theft in the United States

Overview

6

Retail crime

7

Retail security & measures

4

Return fraud

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Crime in the U.S.

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Topics

Retail theft in the United StatesU.S. Gen Z & millennials: consumer goods and shopping behaviorCrime in the United StatesRetail market in the U.S.Consumer behavior in the U.S.
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