As of 2024, approximately ** percent of the surveyed companies in the United States of America claim to use artificial intelligence (AI) tools such as ChatGPT, virtual assistants, and chatbots in their activities. About ** percent of the respondents are still unsure whether the tools are being used or not.
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JPMorgan Chase. (January 4, 2024). Use of chatbot tools, virtual assistants and ChatGPT in American companies in 2023 [Graph]. In ÌÇÐÄÆƽâ°æ. Retrieved July 22, 2026, from /statistics/1455855/ai-chatbot-virtual-assistant-use-united-states/
JPMorgan Chase. "Use of chatbot tools, virtual assistants and ChatGPT in American companies in 2023." Chart. January 4, 2024. ÌÇÐÄÆƽâ°æ. Accessed July 22, 2026. /statistics/1455855/ai-chatbot-virtual-assistant-use-united-states/
JPMorgan Chase. (2024). Use of chatbot tools, virtual assistants and ChatGPT in American companies in 2023. ÌÇÐÄÆƽâ°æ. ÌÇÐÄÆƽâ°æ Inc.. Accessed: July 22, 2026. /statistics/1455855/ai-chatbot-virtual-assistant-use-united-states/
JPMorgan Chase. "Use of Chatbot Tools, Virtual Assistants and Chatgpt in American Companies in 2023." ÌÇÐÄÆƽâ°æ, ÌÇÐÄÆƽâ°æ Inc., 4 Jan 2024, /statistics/1455855/ai-chatbot-virtual-assistant-use-united-states/
JPMorgan Chase, Use of chatbot tools, virtual assistants and ChatGPT in American companies in 2023 ÌÇÐÄÆƽâ°æ, /statistics/1455855/ai-chatbot-virtual-assistant-use-united-states/ (last visited July 22, 2026)
Use of chatbot tools, virtual assistants and ChatGPT in American companies in 2023 [Graph], JPMorgan Chase, January 4, 2024. [Online]. Available: /statistics/1455855/ai-chatbot-virtual-assistant-use-united-states/
