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Top banking issues complained about to the Banking Ombudsman Scheme in New Zealand in Q4 2024, by number of complaints

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Release date

February 2025

Region

New Zealand

Survey time period

October 1 to December 31, 2024

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Top banking issues complained about in NZ 2024, by number of complaints

Published by K. Scholle, Feb 5, 2025

During the fourth quarter of 2024, close to *** thousand complaints received by the Banking Ombudsman Scheme in New Zealand were about bank service issues. Other banking issues complained about to the Ombudsman included fees, charges, and rates and bank decisions. 

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Statistics on " Banking industry in New Zealand "

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