| Characteristic | Share of respondents |
|---|---|
| Available and used | 41% |
| Heard of service but do not know if it is available to me | 19% |
| Not available | 17% |
| Available but not used | 12% |
| Not heard of service | 11% |
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December 2024
Portugal
September to December, 2023, and April to June, 2024*
2,583 respondents
18 years and older
Telephone interviews and online survey
The source defines instant payments as "retail payments that are processed in real time, 24 hours a day, 365 days a year, with funds made available immediately for use by the recipient". The SEPA (Single Euro Payments Area) instant credit transfer scheme are a common set of rules and standards for instant payments on which European payment service providers have agreed to make it possible for bank users to make euro payments to anyone located anywhere in Europe as easily, securely and efficiently as within their own country 鈥 whether that be by direct debit, debit card or bank transfer.聽
*The survey was carried out in two rounds. The sample share of the first survey round was set to 45%, and the share of the second round to 55%.
The survey question was: 鈥淚nstant payments are a special type of credit transfer that enable payers to transfer money within seconds to any payee and for which no payment cards are used or needed. Is this type of service available to you?鈥.
鈥淗eard of service鈥 refers to the answer option 鈥淚 have heard about this service, but I do not know whether it is available for me or not鈥.
