Original survey question: "When talking about banking service products, please indicate which things are important to you when choosing the bank/financial instrument using a scale of 1 to 7, where 1 means not important to 7 means very important. (Choose one answer)"
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Influencing factors in choosing banking service for Muslim consumers Indonesia 2023
A 2023 survey conducted in Indonesia found that dependable customer service stood out as the most influential factor for Muslim consumers when selecting banking services, with around ** percent of respondents stating this factor as very important. Furthermore, an extensive network of ATMs and satisfactory services at branch offices were also deemed crucial by approximately ** percent of the survey participants.
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Populix. (April 18, 2023). Most important considerations in choosing banking service among Muslim consumers in Indonesia as of March 2023 [Graph]. In ÌÇÐÄÆƽâ°æ. Retrieved July 31, 2026, from /statistics/1404301/indonesia-factors-in-choosing-banking-service-for-muslim-consumers/
Populix. "Most important considerations in choosing banking service among Muslim consumers in Indonesia as of March 2023." Chart. April 18, 2023. ÌÇÐÄÆƽâ°æ. Accessed July 31, 2026. /statistics/1404301/indonesia-factors-in-choosing-banking-service-for-muslim-consumers/
Populix. (2023). Most important considerations in choosing banking service among Muslim consumers in Indonesia as of March 2023. ÌÇÐÄÆƽâ°æ. ÌÇÐÄÆƽâ°æ Inc.. Accessed: July 31, 2026. /statistics/1404301/indonesia-factors-in-choosing-banking-service-for-muslim-consumers/
Populix. "Most Important Considerations in Choosing Banking Service among Muslim Consumers in Indonesia as of March 2023." ÌÇÐÄÆƽâ°æ, ÌÇÐÄÆƽâ°æ Inc., 18 Apr 2023, /statistics/1404301/indonesia-factors-in-choosing-banking-service-for-muslim-consumers/
Populix, Most important considerations in choosing banking service among Muslim consumers in Indonesia as of March 2023 ÌÇÐÄÆƽâ°æ, /statistics/1404301/indonesia-factors-in-choosing-banking-service-for-muslim-consumers/ (last visited July 31, 2026)
Most important considerations in choosing banking service among Muslim consumers in Indonesia as of March 2023 [Graph], Populix, April 18, 2023. [Online]. Available: /statistics/1404301/indonesia-factors-in-choosing-banking-service-for-muslim-consumers/
