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Customer satisfaction regarding the ease of use of online transportation services in Indonesia as of September 2022, by score

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Source

Release date

December 2022

Region

Indonesia

Survey time period

August to September 2022

Number of respondents

2,310 respondents

Special properties

among online transportation application users

Supplementary notes

Scores range from 1 to 4, with 1 being the lowest and 4 the highest.

Citation formats

Ease of use of online transportation services Indonesia 2022

Published by ÌÇÐÄÆƽâ°æ Research Department, May 15, 2023
According to a survey conducted in Indonesia in 2022 among online transport app users, Gojek obtained the highest score in terms of ease of use, with a score of ****. Grab followed with an ease of use score of ****.
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For single users
$0 USD
Always free
Access limited to Free Statistics. Premium Statistics are not included.
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For single users
$199 USD
per month, billed annually 1
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