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Customer satisfaction with driver friendliness of online transport services in Indonesia as of September 2022, by score

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Source

Release date

December 2022

Region

Indonesia

Survey time period

August to September 2022

Number of respondents

2,310 respondents

Special properties

among online transportation application users

Supplementary notes

Scores range from 1 to 4, with 1 being the lowest and 4 the highest.

Citation formats

Driver friendliness of online transportation services Indonesia 2022

Published by ÌÇÐÄÆƽâ°æ Research Department, May 15, 2023
According to a survey conducted in Indonesia in 2022 among users of online transport apps, Gojek ranked highest for driver friendliness, with a score of ****. Grab followed with a driver-friendliness score of ****.
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Topics

Ride-hailing market in IndonesiaAutomotive industry in IndonesiaSmartphone market in IndonesiaPassenger transport in IndonesiaMobile apps in Indonesia
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per month, billed annually 1
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