According to a survey conducted in Indonesia in 2022 among users of online transportation apps, Gojek scored highest in terms of driving comfort and cleanliness of vehicles, with a score of ****. Grab followed with a comfort and cleanliness score of ****.
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INDEF. (December 7, 2022). Customer satisfaction with comfort and cleanliness of online transportation services in Indonesia as of September 2022, by score [Graph]. In ÌÇÐÄÆÆ½â°æ. Retrieved July 30, 2026, from /statistics/1383353/indonesia-online-transportation-comfort-and-cleanliness/
INDEF. "Customer satisfaction with comfort and cleanliness of online transportation services in Indonesia as of September 2022, by score." Chart. December 7, 2022. ÌÇÐÄÆÆ½â°æ. Accessed July 30, 2026. /statistics/1383353/indonesia-online-transportation-comfort-and-cleanliness/
INDEF. (2022). Customer satisfaction with comfort and cleanliness of online transportation services in Indonesia as of September 2022, by score. ÌÇÐÄÆÆ½â°æ. ÌÇÐÄÆÆ½â°æ Inc.. Accessed: July 30, 2026. /statistics/1383353/indonesia-online-transportation-comfort-and-cleanliness/
INDEF. "Customer Satisfaction with Comfort and Cleanliness of Online Transportation Services in Indonesia as of September 2022, by Score." ÌÇÐÄÆÆ½â°æ, ÌÇÐÄÆÆ½â°æ Inc., 7 Dec 2022, /statistics/1383353/indonesia-online-transportation-comfort-and-cleanliness/
INDEF, Customer satisfaction with comfort and cleanliness of online transportation services in Indonesia as of September 2022, by score ÌÇÐÄÆÆ½â°æ, /statistics/1383353/indonesia-online-transportation-comfort-and-cleanliness/ (last visited July 30, 2026)
Customer satisfaction with comfort and cleanliness of online transportation services in Indonesia as of September 2022, by score [Graph], INDEF, December 7, 2022. [Online]. Available: /statistics/1383353/indonesia-online-transportation-comfort-and-cleanliness/