Seicomart was the convenience store brand showing the highest customer satisfaction in Japan as revealed in a survey conducted in May 2024. The convenience store chain operating mainly in Hokkaido Prefecture received a customer satisfaction index score of **** points, relegating Daily Yamazaki to the second place.
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Japan Productivity Center (JPC). (July 30, 2024). Leading convenience stores based on customer satisfaction index in Japan as of May 2024 [Graph]. In ÌÇÐÄÆÆ½â°æ. Retrieved July 28, 2026, from /statistics/1382932/japan-customer-satisfaction-index-convenience-store-brand/
Japan Productivity Center (JPC). "Leading convenience stores based on customer satisfaction index in Japan as of May 2024." Chart. July 30, 2024. ÌÇÐÄÆÆ½â°æ. Accessed July 28, 2026. /statistics/1382932/japan-customer-satisfaction-index-convenience-store-brand/
Japan Productivity Center (JPC). (2024). Leading convenience stores based on customer satisfaction index in Japan as of May 2024. ÌÇÐÄÆÆ½â°æ. ÌÇÐÄÆÆ½â°æ Inc.. Accessed: July 28, 2026. /statistics/1382932/japan-customer-satisfaction-index-convenience-store-brand/
Japan Productivity Center (JPC). "Leading Convenience Stores Based on Customer Satisfaction Index in Japan as of May 2024." ÌÇÐÄÆÆ½â°æ, ÌÇÐÄÆÆ½â°æ Inc., 30 Jul 2024, /statistics/1382932/japan-customer-satisfaction-index-convenience-store-brand/
Japan Productivity Center (JPC), Leading convenience stores based on customer satisfaction index in Japan as of May 2024 ÌÇÐÄÆÆ½â°æ, /statistics/1382932/japan-customer-satisfaction-index-convenience-store-brand/ (last visited July 28, 2026)
Leading convenience stores based on customer satisfaction index in Japan as of May 2024 [Graph], Japan Productivity Center (JPC), July 30, 2024. [Online]. Available: /statistics/1382932/japan-customer-satisfaction-index-convenience-store-brand/